Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions.

Last Updated: Sep 1, 2018

Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions.

Order Cancellations

Orders that you submit online are processed within 1 business days and may not be canceled once they are shipped, therefore you may need to wait until you receive the merchandise in order to return it.


Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be sealed, unused and in the same condition that you received it with its original packaging.  
Our return policy does not apply to any used goods: Used items are not eligible for a return, refund or exchange.


Shipping

 

To initiate a return, please email us at tprobiotics@gmail.com.  We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 27A Sirkin st. Kefar-Sava, IL, 4442161.

You are responsible for paying for all shipping costs for your returned item. 
The original order Shipping costs are non-refundable (Even once the shipping fees are included within the product price).
If you receive a refund, the cost of any shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

 

 

Refunds and Exchanges

After we have received your valid return, We will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
Please note that once returning a part of a bundle order, the refund will deduct the full price of the used items.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange or to impose different or additional conditions.

Our Address:

6 Hakalanit st.

Kefar Sava,

Israel

CONTACT US

top-probiotics.com

tprobiotics@gmail.com

Kosher Supplements

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